Problem Statement: Where are We Now?
Following up the AACE International Certification Preparation Course’s face to face session for five days, Simatupang AACE 2014 team shall know on what development stage are they as a team, what kind of leadership is appropriate, and what individual adjustment to be made, in order to achieve the goals of pass the exam(s) at the first attempt and return on training investment.
Feasible Alternatives: Team Development and Leadership Theories
Dr. Bruce Tuckman’s Forming–Storming–Norming–Performing model, first published in 1965, is an elegant and helpful explanation of team development and behavior. It explains team maturity and ability to its development, relationships establishment, and the changes of leadership style. Situational Leadership ® Model, developed by Dr. Paul Hersey and Situational Leadership II ®, developed by Ken Blanchard, address the leadership behaviors: Telling-Selling-Participating-Delegating.
Combining the above of team development and leadership theories will help the team to understand their development stage and help the leader how to develop the team through the four stages and progressively move on to another role.
Donald Clark’s 32 questionnaire survey is used as a tool to create a “snapshot” of team behaviors based on Tuckman’s four stages of team development. The scores collected from eleven team members shows a tendency of Performing stage. This assume the results are based on the team achievement from ice-breaking and workshops during face to face session.
Selection of critera: Analysis
Aggregate data then computed using PERT formula, resulting the scores of Norming and Performing stages are high and close. Although Clark concludes that the team is likely to be in the Performing stage, assuming for the good performances had been achieved during class workshops, the score is reflecting and more likely to be an euphoria. In this condition, team leader should be alert to the team’s behavior to maintain its performance.
Comparison to alternatives: Evaluation
Some constraints that need to be concerned may lead to Storming stage, not to mention Forming stages inclusively, Program Manager as the team leader still had to sell or coach the team member to focus on the goals and avoid emotional issues.
Selection of Preferred alternative: Where are We Going To?
In accordance to the survey result, Simatupang AACE 2014 team is tend to be cooperative and get the tasks done effectively and makes significant progress towards its goals. Thus, Participating and Delegating mode of leadership shall be conducted to maintain the good condition of team performance achieving its goals.
Follow Up Assesment: How to Get There?
Not only the team leader responsible for the life-span of the team, managing better communication and conducting regularly post evaluation survey. But this high-performing team should be monitored progressively by the team members to achieved their goals.
Blanchard, Ken. Situational Leadership II ®. Retrieved from: http://www.kenblanchard.com/Effective_Leadership_Solutions/One_to_One_Talent_Management/Management_Situational_Leadership_Training/
Clark, Donald. Survey: What Stage is Your Team in?. Retrieved from: http://www.cscaweb.org/EMS/sector_team/support_files/tools_for_the_team/tool_stage.pdf web. 1 September 2013
Hersey, Paul. The Driving Force Behind the Situational Leadership ® Model. Retrieved from: http://situational.com/about-us/situational-leadership/
Stein, Judith. Using the Stages of Team Development. Retrieved from: http://hrweb.mit.edu/learning-development/learning-topics/teams/articles/stages-development
Tuckman, B. (1965). Bruce Tuckman forming storming norming performing team development model. Retrieved from Web site:http://www.businessballs.com/tuckmanformingstormingnormingperforming.htm, web. 1 September 2013
Tuckman, B. Tuckman’s stage of group development. Retrieved from :http://en.wikipedia.org/wiki/Forming-storming-norming-performing